Telehealth Consent & Policy

Last Updated: January 1, 2026

What is Telehealth?

Telehealth involves the delivery of health care services using electronic communications, information technology, or other means between a licensed health care practitioner and a patient who are not in the same physical location.

How It Works at Truventa Medical

Truventa Medical connects patients with independent licensed healthcare providers through our clinical partner network. Consultations are conducted asynchronously (online questionnaire reviewed by a provider) or via secure video when required by state law or clinical necessity.

Informed Consent

By completing an intake form through Truventa Medical, you acknowledge and agree that:

• Telehealth consultations are not a replacement for emergency care
• You have the right to refuse or withdraw consent at any time
• Technical failures may interrupt consultations
• Your information will be handled in accordance with HIPAA
• A provider may determine telehealth is not appropriate for your situation

State-Specific Requirements

Telehealth services are available in all 50 states. Specific state laws may impose additional requirements, including mandatory video consultations or provider licensure restrictions.

Not for Emergencies

Telehealth services are not appropriate for medical emergencies. If you are experiencing a medical emergency, call 911 immediately.

Contact

Questions about our telehealth policy? Contact us at hello@truventamedical.com or visit our contact page.